You’ve heard it, read it, thought it.  “I should contact my existing customers.”   A phone call, a personal email, maybe a postcard…some appropriate way to show them you’re thinking about them.  Not only is this the basics of selling and customer relations, here is the real reason.  Let them know you are still open for [...] more»

“But we’ve always done it this way.”  I have heard that phrase so many times when I analyze my clients’ procedures.  We are all guilty and all do it in some part of our lives.  We can’t help it.  We are creatures of habit.   But when it comes to your business, we have to be aware [...] more»

Always verify expenses are booked correctly. Compare the actual expenses to the projected expenses. Don’t buy just because it’s a good deal.  Only if you need the product. Provide the budget to the person spending the money and hold them accountable for staying within it. Look at your Profit & Loss statement each month to determine what percentage of [...] more»

“I’m holding on by a thread.”  ”I’m surviving.”  ”I’m seeing it through the storm.”  ”I’m hanging in there.”  Have you said or heard other business owners say any of these statements recently?  They are thought to be positive.  Most people feel they are indicating to people that they haven’t given up.  I think the statements send a different message.  I think [...] more»